How do I change my ticket time? You may request a date change up to 36 hours before your original visit date/time by using the form at the bottom of this page. Related articles Can I change the date/time of my booking? What if I'm running late for my time slot? Can I cancel my booking? I have a ticket without a scheduled entry time. How do I reserve my timeslot? I would like to add an additional ticket/s to my existing order?